XLA’s Quality Assurance Plan (QAP) sets forth the procedures and guidelines by which XLA will ensure compliance with all the Department of Homeland Security (DHS) EAGLE II Contract and subsequent Task Order requirements and quality standards. The QAP is structured in accordance with ISO 9001:2008, and managed by our Quality Program Office. This proven quality methodology provides consistency, efficiency, and improvement of work practices, which in turn provides the best performance meeting customer requirements, at the best value. XLA’s quality program includes documented management policies, support processes, core processes, work instructions, forms, guidance, and records.